Wednesday, August 12
8/11 Hurt Feelings
In aggregate last night wasn't really that bad (I made $43 off of 10 deliveries) but one bad customer had to ruin the entire night. It was my 3rd delivery of the night. I got the door and a kid answered before I even had a chance to ring the doorbell. We stood there for a few minutes waiting for his mom to come to the door with the money. She came to the door with a 20 and 6 ones (the bill was ~$22). After she heard the total she counted out three of the ones and STUCK THEM BACK IN HER POCKET!!! leaving me with a $1 tip. So not only was she a bad tipper, but she also had to throw it in my face. For some reason I was particularly upset by this yesterday. She could have just brought $23 to the door. She could have just brought $22 to the door. Even better, she could have been a great tipper and given me all $4! My normal justification is that she obviously needs that money more than I do, but I don't think she does. I think she's just a mean spiteful person and while I know that I have to deal with those people, it doesn't make it hurt any less. At the same time I'm a little disappointed in myself for letting my feelings be hurt by a customer.
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4 comments:
Days like those suck. I used to hate when I got to the door and the people searched for 5 plus minutes for the checkbook. I usually don't get a tip and wondered what they did the 20 minutes from when they ordered till I arrived to think about the checkbook.
Yeah, our new check system is both a help and a hinderence to those people. On the one hand if the Bopper remembers to ask them how they're paying and they say check they have to get the check ready right then. On the other, half of the people say cash when they know full well they'll be paying by check and then not only do I have to wait for them to get their shit together but I also have to call it in.
I'm sorry your day was that bad, but do not be upset at yourself for your emotions. I'm being told daily that I need to be more 'emotional' and it's not an easy feat. So here is a e-hug from me to you. Hope things get better.
Interesting!
Thanks for sharing.
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