There's a trick to big bosses (and for these purposes big bosses are anyone above the general manager) being in the store. The trick is to always be aware of where they are and what they are doing. For example, if I'm working the cut table, I'm in the center of the store and regardless of where the big boss is she can potentially see what I'm doing. If I know that she's in the back with her back to the rest of the store I may breathe easier, but I know the second that I stop paying attention she'll be behind me criticizing how I'm not flattening the pepperonis enough or how I didn't smoosh down a crust bubble post-oven and taking my slicer to perform the needed task (which then proceeds to make the pizza look exactly like you'd think it would, like someone had taken a slicer and messed with the toppings and pushed them around on the pizza). If I'm answering phones she's going to wonder why I said "would you like to add cheesesticks or a soda to your order?" instead of "would you like to add cheesesticks or an
icy cold beverage to your order?" If I'm folding boxes, they aren't topped. If I'm making pizza my saucing or topping distribution isn't quite right. If I'm getting orders ready I'm not checking the pizzas or I'm putting too many boxes in one bag.
Regarding my deliveries yesterday:
- I got tipped on a free order, which is always surprising. ($7!)
- I met a little dog with a big bark. His name was Gizmo because, per his owner, when his ears stand up he looks like Gizmo from the Gremlins.
- 2/3 of my orders were unacceptable tippers though there was only one stiff.
I made $35 off of 9 deliveries, an average tip of $2.60.
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